Privacy Policy
The Law Offices of Christopher Pugh, LLC
Effective Date: October 16, 2026
The Law Offices of Christopher Pugh, LLC (“Firm,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, submitting an inquiry, requesting a consultation, or communicating with our office.
This Privacy Policy explains how we collect, use, protect, and disclose your information.
1. Information We Collect
When you contact our firm through our website, online advertising, Facebook or Instagram lead forms, telephone, or other communication channels, we may collect:
Full name
Email address
Telephone number
Mailing address, when applicable
Information about your legal matter
Consultation requests and appointment information
Communications exchanged with our office
Website usage information, including cookies and analytics data
We collect information you voluntarily provide and certain information automatically collected when you interact with our website.
2. How We Use Your Information
We may use the information collected to:
Respond to inquiries regarding legal services.
Schedule and confirm consultations.
Communicate regarding your legal matter.
Provide information about our legal services.
Send appointment reminders and follow-up communications.
Send promotional communications when you have provided appropriate consent.
Improve our website, advertising, and customer service.
Comply with applicable legal obligations.
We do not use your personal information for purposes inconsistent with this Privacy Policy without providing appropriate notice or obtaining consent when required.
3. SMS Text Messaging and Consent
The Law Offices of Christopher Pugh, LLC may communicate with individuals via SMS text messaging when they have provided the appropriate consent.
Individuals may opt in to receive text messages through Facebook or Instagram lead forms, website forms, or other approved consent methods.
Messages may include:
Responses to requests for legal consultations.
Appointment confirmations and reminders.
Follow-up communications regarding inquiries.
Information about our legal services.
Promotional messages when expressly authorized.
SMS consent is voluntary and is not a condition of purchasing services or obtaining a legal consultation.
Message frequency varies based on your interactions with our firm.
Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP to any message.
For assistance, reply HELP or contact our office directly.
4. SMS Privacy and Information Sharing
We do not sell, rent, share, or disclose your mobile phone number or SMS opt-in consent information to third parties or affiliates for their marketing or promotional purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You may opt out of SMS communications at any time by replying STOP to any text message from our firm or by texting STOP to 678-404-5226.
SMS consent information will not be shared with third parties for their independent marketing purposes.
5. Facebook and Instagram Advertising
Our firm may advertise legal services through Meta platforms, including Facebook and Instagram.
When you voluntarily submit information through a Meta Instant Form, we may receive the information you provide, including your name, telephone number, email address, and information related to your inquiry.
We use this information to respond to your request, provide consultation information, and communicate with you according to the permissions you have granted.
Submitting a lead form does not automatically authorize promotional SMS communications unless appropriate consent has been obtained.
Meta's collection and processing of information are also subject to its own privacy policies.
6. Information Sharing
We do not sell your personal information.
We may disclose personal information when reasonably necessary to:
Provide services you have requested.
Work with service providers that support our operations, including website hosting, communications, scheduling, and customer relationship management platforms.
Comply with applicable laws, regulations, or legal obligations.
Protect the rights, property, and safety of our firm and others.
Service providers are authorized to process personal information only as necessary to perform their contracted services.
Mobile phone numbers and SMS consent information are never shared with third parties or affiliates for their own marketing or promotional purposes.
7. Confidentiality of Legal Inquiries
We recognize that individuals contacting our firm may provide sensitive information regarding their legal matters.
We take reasonable measures to safeguard this information.
However, submitting information through our website, advertising forms, email, or text messaging does not automatically establish an attorney-client relationship.
An attorney-client relationship is established only after the firm has agreed to provide legal representation.
We recommend avoiding the transmission of highly sensitive or confidential information through unsecured online forms or text messages unless specifically instructed by our office.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage system is completely secure.
9. Cookies and Website Analytics
Our website may use cookies and similar technologies to understand website traffic, improve user experience, and evaluate advertising performance.
These technologies may collect information about browser type, device characteristics, pages visited, and website interactions.
You may manage certain cookie preferences through your browser settings.
10. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, and comply with applicable legal, regulatory, and professional obligations.
11. Your Privacy Choices
You may contact us to:
Request access to personal information we maintain about you.
Request corrections to inaccurate information.
Request deletion of information, subject to applicable legal and professional retention obligations.
Withdraw consent to receive promotional communications.
To stop receiving SMS messages, reply STOP at any time.
We will honor applicable privacy requests in accordance with governing laws and regulations.
12. Children's Privacy
Our website and services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 without appropriate parental or legal guardian consent.
If we learn that such information was collected improperly, we will take appropriate steps to address the situation.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.
Updates will be posted on this page with a revised effective date.
14. Contact Information
For questions about this Privacy Policy or how your information is handled, please contact:
The Law Offices of Christopher Pugh, LLC
Website: https://www.chrispughlaw.com/
Email: [email protected]
Telephone: 678-404-5226
Business Address: 5815 Live Oak Pkwy Suite 2H ,
Norcross GA 30093